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Store Experience Manager
1 week ago
**Role Summary:**
We are looking for a Sales Associate who can provide exceptional customer service and support our retail operations. The successful candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
**Key Responsibilities:**
- Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
- Maintain accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
- Ensure a smooth and efficient receiving process for items/shipments.
- Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
**Requirements:
- High school degree.
- Zero to one years of experience in a similar role.
- Fluency in English.
- Proficiency in MS Office.
- Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
- Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.