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Engineering Operations Manager

2 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Rosewood Hotels and Resorts Full time

About the Role:

As an Engineering Operations Manager at Rosewood Hotels and Resorts, you will play a crucial role in ensuring the smooth operation of our facilities. Your primary responsibility will be to supervise and train engineering associates, ensuring that all procedures are completed to the highest standards.

Key Responsibilities:

  • Maintain complete knowledge of departmental policies, service procedures, and standards
  • Ensure that standards are maintained at a superior level on a daily basis
  • Anticipate guests' needs, respond promptly, and acknowledge all guests
  • Maintain positive guest relations at all times
  • Resolve guest complaints, ensuring guest satisfaction
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
  • Act in capacity of Director of Engineering during their absence
  • Inspect supply levels, cleanliness, and organization of storage areas
  • Conduct weekly inventory on equipment and supplies
  • Implement cost-effective methods and techniques to improve efficiency
  • Pre-plan and order materials for special projects
  • Coordinate scheduling with department heads to eliminate conflict

Requirements:

We are seeking an experienced individual with a minimum of four years of experience in building maintenance, electrical work, plumbing, and refrigeration. You must have a high school diploma and possess excellent communication skills. You should be able to perform job functions with attention to detail, speed, and accuracy, prioritize, organize, and follow up, and remain calm under pressure.