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Beach Facility Supervisor

2 months ago


Dubai, Dubai, United Arab Emirates Dubai Holding Group Full time
Job Description

We are seeking a highly skilled and experienced Waterpark Supervisor to join our team at Dubai Holding Group. The successful candidate will be responsible for ensuring the smooth operation of our waterpark facilities, providing exceptional customer service, and maintaining high standards of safety and hygiene.

Key Responsibilities:
  1. Assist Senior Management: Collaborate with senior management to develop and implement operational strategies, ensuring alignment with company goals and objectives.
  2. Lead Daily Operations: Oversee the day-to-day operations of the waterpark, ensuring that all facilities and services are running efficiently and effectively.
  3. Facility Inspection: Conduct regular inspections of all beach facilities, including washrooms, showers, sunbeds, day rooms, kiosks, and beach area, to ensure they meet high standards of cleanliness and maintenance.
  4. Financial Management: Ensure that all financial procedures, including cash handling and float management, are followed in accordance with company policies and guidelines.
  5. Customer Service: Foster a positive customer experience by motivating and supporting cashiers and beach attendants to maximize sales and provide exceptional customer service.
  6. Feedback and Reporting: Handle customer feedback and complaints, reporting back to senior management and implementing corrective actions as necessary.
  7. Additional Responsibilities: Perform other duties as reasonably required by management, including daily, weekly, and monthly reporting requirements.