Retail Operations Leader

1 month ago


Dubai, Dubai, United Arab Emirates Al-Futtaim Full time

Team Development and Human Resources

Facilitates the recruitment, onboarding, and continuous development of high-caliber management and staff to fulfill store objectives and succession planning.

Demonstrates leadership by example, providing training, development, and ongoing feedback on product expertise, sales techniques, visual presentation, and enhancing the customer journey.

Coordinates weekly team meetings and daily updates to review store performance, communicate new corporate objectives and strategies, as well as new operational procedures and performance benchmarks.

Essential Skills for Success:

  • Engages in and attends all store meetings and related events
  • Exhibits a positive demeanor towards the brand and the organization
  • Participates in all inventory assessments
  • Completes additional responsibilities as assigned by store leadership
  • Aims to meet or surpass weekly sales targets
  • Effectively fulfills all assigned duties from management
  • Maintains punctuality and adheres to the established work schedule
  • Demonstrates flexibility and collaborates effectively with colleagues and management to achieve objectives
  • Adheres to company policies and procedures without exception
  • Performs cleaning and maintenance tasks as necessary

Qualifications for the Role:

  • Bachelor's Degree
  • 3-4 years of prior experience in a leadership role within a retail environment, with a proven ability to drive sales and profitability while training and developing a team
  • Strong and effective communication skills
  • Proficient in time management and efficient use of time
  • Creative and detail-oriented mindset
  • Takes accountability for personal actions
  • Ability to adapt to business changes as needed
  • Monitors personal work to ensure high quality


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