Retail Operations Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Atlantis Resort Full time

About the Role:

The Retail Supervisor will be responsible for assisting the Manager, Retail in managing the daily retail operations across Atlantis The Royal. This includes ensuring high service standards are consistently delivered and maintained for our valued customers.

Key Responsibilities:

  • Lead the team of Team Leaders and Retail Clerks by creating a team-focused environment and inspiring them to achieve business goals.
  • Ensure the growth and development opportunities are given to team members through constructive feedback and coaching.
  • Proactively seek areas of improvement within the department and on a personal level.
  • Manage inventory, coordinate orders, budget, and implement sales strategies.
  • Communicate stock challenges, process stock requests, and raise internal requisitions.

Requirements:

  • At least 3 years of experience in retail operations, preferably in a luxury environment.
  • Solid exposure to managing inventory, coordinating orders, budgeting, and implementing sales strategies.
  • Passionate about delivering luxury customer service and fluent in communicating stock challenges and processing stock requests.

About You:

The ideal candidate will be a motivated and results-driven individual who is passionate about delivering exceptional customer service in a luxury retail environment. If you have a strong background in retail operations and are looking for a challenging role that will allow you to grow and develop your skills, we encourage you to apply.



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