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IT Support Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Course Full time

At Course, we are seeking a highly skilled IT Support Specialist to join our team. As a Desktop Support Engineer, you will play a crucial role in providing technical assistance to end users for all desktop/laptop issues related to hardware and software.

Responsibilities:
  • Coordinate with the IT Helpdesk to resolve user hardware/software issues on desktops/laptops.
  • Resolve problems related to network printers and escalated major printer issues.
  • Interact internally/externally with all end users and customers to achieve department/work unit goals and initiatives.
  • Assist in creating operational documents, training materials, help subsystems, user documentation, and technical project documentation.

You will have the opportunity to work closely with our team to develop and implement effective technical solutions to improve our services.

Requirements:
  • Bachelor's Degree in IT with 3+ years UAE Experience
  • Knowledge of IT Systems/Architecture
  • UAE Driving License (Mandatory)