Digital Marketing Director
1 month ago
A key role within our agency team, leading strategy and operations on large accounts, managing a team of passionate managers and executives, and working closely with the General Manager.
Key Responsibilities:- Client Leadership:
- Develop a client-centric approach, understanding their business and competitive landscape, and creating a vision and strategy across all client business and markets.
- Communicate effectively with senior-level client stakeholders to deliver solutions and strategies that build business value.
- Build relationships based on trust and real partnership.
- Collaborate with team members to ensure strategies are aligned with the team's overall vision and operating model.
- Provide a clear vision for annual achievements and have a clear plan regarding timelines, delivery, and targets.
- Ensure the team delivers best-in-class client servicing across your book of accounts.
- Agency Growth:
- Support new business pitches and identify opportunities for growth across a portfolio of clients.
- Drive innovation and automation across all disciplines and clients.
- Maintain up-to-date knowledge of industry trends and best practices.
- Account Management:
- Take accountability for budgets and performance targets, focusing on how to consistently achieve clients' targets.
- Develop specific audience strategies and utilize 1P data to drive growth and personalization.
- Identify best practice digital techniques and tools to support campaigns and optimization.
- Establish and monitor KPIs to assess the success of campaigns and strategies.
- Understand client products and commercial objectives as well as clients themselves.
- Strong project management against deadlines.
- Be aware of campaign performance, proactively addressing potential performance issues.
- People Management:
- Manage a direct people team to develop, motivate, direct, and support team members, ensuring appropriate resourcing on the accounts.
- Act as custodian of the quality of work delivered to clients.
- Enable and empower teams to deliver on our excellence promise.
- Support in interviewing, hiring, and onboarding new talent.
- Conduct regular performance reviews and feedback sessions with team members.
- Foster a collaborative and innovative team culture.
- Minimum of 6 years of experience in performance marketing.
- Robust experience managing medium to large accounts.
- Strong leadership skills and operational ability.
- Deep knowledge and passion for digital marketing.
- Proven strategic and planning skills.
- Experience working with performance marketing tools such as Google Marketing Platforms SA360, Google Analytics, Social Management Tools, and CDPs.
- Strong people management skills, able to adapt your working style according to the different personas in your team and be an effective mentor.
- Possess a data and analytics mindset: deep understanding of the digital ecosystem, tracking, tech stack, and measurement.
- An effective communicator who can articulate thoughts in a clear and concise manner.
- Detail-oriented with exceptional critical thinking and problem-solving abilities.
- Strong knowledge of where Paid Search and Paid Social fits within the larger marketing mix.
- Proficiency in Google Ads, Facebook ads, Snap ads, Tik Tok ads, etc.
- Proficient in Google Marketing Platform environment: Certification across Search and Social platforms preferred.
- Google Analytics certification preferred.
- Extremely competent with MS Excel & PowerPoint.
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