Financial Revenue Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

We are seeking a highly skilled professional with a minimum of 5 years of expertise in revenue management and reservations, particularly within the luxury hospitality sector.

Key Responsibilities

  • General Duties:
  • It is essential to comprehend and effectively communicate all corporate and hotel policies as well as standard operating procedures to team members.
  • Adherence to the MOHG Code of Conduct is mandatory, ensuring that all business operations and decisions align with legal standards and regulations.
  • Support and align with the Human Resources Strategic Policy of Mandarin Oriental Jumeira, Dubai.
  • Actively participate in all learning and development initiatives.
  • Facilitate On-The-Job training and Group Training Technique sessions.
  • Maintain and update a comprehensive Training Matrix for your department.
  • Ensure that Job Descriptions and Job Specification Matrices are current and relevant.
  • Prioritize and document colleagues' career progression and development needs in accordance with the MO Profile online system.
  • Conduct monthly meetings with team members to provide a platform for addressing concerns and sharing departmental updates.
  • Safeguard all stored information diligently, ensuring that personal data of guests, customers, or colleagues remains confidential unless authorized.
  • Refrain from using the hotel's network, computers, or internet access for inappropriate activities, as this constitutes a serious violation of hotel policy.
  • Support and comply with all policies and procedures related to Safe, Sound, and Sustainable practices at Mandarin Oriental.
  • Ensure compliance with the MOHG Social Media Policy, taking full responsibility for the content shared on any social media platform.
  • Mandarin Oriental Jumeira, Dubai maintains a strict zero-tolerance policy towards any form of harassment or discrimination.
  • Act as a representative of the hotel at all times.


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