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Technical Account Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Cisco Systems Full time
About the Job

Cisco Systems is seeking a Technical Account Manager - Pre-Sales to join our Solutions Engineering team. In this role, you will work closely with our account managers to develop technical sales strategies and provide technical guidance to customers.

You will be responsible for developing a deep understanding of our customers' business needs and developing tailored solutions using Cisco products. You will also be expected to communicate complex technical concepts to non-technical stakeholders and build relationships within and outside of Cisco.

This is an exciting opportunity to work with a global leader in the networking industry and contribute to the development of innovative solutions that meet the needs of our customers.

  • Develop knowledge of industry trends and understand how Cisco solutions provide financial and strategic value.
  • Build relationships within and outside of Cisco, establishing credibility through self-confidence.
  • Understand customer business models and financial pain points, framing Cisco offerings around business drivers.
  • Comprehend Cisco's vision and technology and articulate it from the customer's perspective.

Requirements:

  1. 7+ years of related experience.
  2. Cisco product experience or relevant experience in key competitor offerings in the technology area of emphasis.
  3. Pre-Sales experience.
  4. Typically requires a BS/BA (EE/CS) or equivalent.
  5. CCIE Certification preferred.
  6. Fluency in Arabic and/or experience in the Gulf region is required.