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Five-Star Customer Relations Executive

2 weeks ago

Dubai, Dubai, United Arab Emirates Dubai Holding Full time
Customer Relations Executive Opportunity:
Dubai Holding's Jumeirah Marsa Al Arab is searching for an experienced Five-Star Customer Relations Executive to join its elite Guest Relations Team. This pivotal role demands a sophisticated professional who can expertly navigate complex customer situations, deliver personalized solutions, and consistently exceed guest expectations.

About the Role:
As a Five-Star Customer Relations Executive, you will serve as the primary point of contact for guests, respond promptly to concerns, and resolve issues efficiently. Your exceptional problem-solving skills, fluency in product knowledge, and meticulous attention to detail will make you an invaluable asset to our team. If you thrive in a high-pressure environment and take pride in providing world-class service, we welcome your application.

Responsibilities:
This position requires you to handle customer queries, resolve issues promptly, maintain accurate records, and continually improve processes to enhance the guest experience. You will also collaborate with colleagues to identify areas for improvement and develop innovative solutions to address customer needs.