Deputy Store Manager

7 days ago


Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time
Job Description

**Job Title:** Deputy Store Manager

**Company:** MAJID AL FUTTAIM

**Job Summary:** We are seeking a highly skilled and experienced Deputy Store Manager to join our team. The successful candidate will be responsible for leading the store team in delivering exceptional customer service and driving sales growth.

Key Responsibilities:

  • Customer Service Leadership: Lead the team in delivering excellent customer service standards and ensure that customers receive a personalized and exceptional experience.
  • Store Operations: Drive the store team to deliver the highest levels of customer service at all times, ensuring that the store is well-organized and efficiently run.
  • Sales and Service: Build and maintain professional relationships with support teams, providing regular feedback to ensure that sales and service targets are met.
  • Business Development: Drive sales growth and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
  • Marketing and Promotions: Manage and implement all sales promotions and brand activities, providing communication to relevant support teams to ensure maximization of sales.
  • Communication and Collaboration: Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
  • Store Management: Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
  • Compliance and Risk Management: Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.

Requirements:

  • Education: Diploma or High School Certificate
  • Qualification: Qualification in Retail related field is an added advantage
  • Experience: Minimum 4-5 years' industry experience
  • Skills: Management skills


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