Dining Room Host

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Capital Motion UAE Full time
Job Role Overview
To deliver exceptional customer service and create a memorable experience for our guests in the dining outlets.

Main Responsibilities

We are seeking an energetic and friendly individual to join our team as a Waiter/Waitress. The ideal candidate will have previous experience in a similar role, excellent communication skills, and the ability to work well under pressure.

  • Take orders for and serve food and beverages to guests, using suggestive selling techniques to enhance their experience.
  • Clear tables efficiently during service, ensuring the area is clean and tidy.
  • Process guest cheques accurately and ensure secure payment.
  • Assist with setting up stations and tables, adhering to company standards.
  • Stay informed about hotel products and services to answer guest questions and requests.
  • Provide exceptional customer service, responding promptly to guest queries and resolving issues professionally.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Develop a thorough understanding of menu items and recommend food and beverage combinations to enhance the guest experience.
  • Participate in additional duties as required by management, contributing to the smooth operation of the dining outlets.
  • Attend mandatory training sessions and adhere to company training policies.

Requirements

To succeed in this role, you will need:

  • Proven work experience as a Waiter or Waitress in a high-volume outlet.
  • Hands-on experience with cash registers and ordering systems.
  • Excellent presentation and communication skills.
  • Active listening skills and the ability to work effectively in a team.
  • Flexibility to work varied shifts, including evenings and weekends.
  • A high school diploma or equivalent; food safety certification is a plus.

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