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Operations Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Robert Walters Full time

Job Summary:

We are seeking a highly skilled Operations Specialist to join our team at Robert Walters. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our transaction processing systems.

Key Responsibilities:

  • Exception Management: Actively address outstanding exceptions in transactions, client requests, and other issues on a daily basis through monitoring and process implementation.
  • Compliance and Guidance: Seek guidance from Compliance when necessary to resolve client or departmental inquiries or concerns.
  • Issue Reporting: Report any issues or control breakdowns to the Operations Manager, Compliance, and IT as appropriate.
  • Knowledge Management: Maintain up-to-date knowledge of product and process information for transaction processing in all asset classes within Operations.
  • Training and Development: Assist in providing training on the transaction processing system and ensure documentation and maintenance of relevant policies and procedures.

Requirements:

  • Education: Bachelor's graduate in business, finance, or statistics.
  • Experience: Minimum 1-2 years of Banking and Financial Services experience in one or more of the following operation functions: trust or fund services, transaction processing, clearing and settlements, or custody support.
  • Technical Skills: Knowledge and experience with virtual asset, blockchain, and/or cryptocurrencies is non-negotiable.
  • Soft Skills: Excellent communication skills.