Service Excellence Coordinator

6 days ago


Dubai, Dubai, United Arab Emirates beBee Careers Full time

Job Description

We are seeking an experienced Assistant Restaurant Manager to join our team and contribute to delivering exceptional customer experiences.

Key Accountabilities:

  • Oversee the Food & Beverage operation to ensure high standards of quality and service
  • Manage customer flow and coordinate between front and back-of-house during service
  • Maximize sales opportunities through effective communication and staff training
  • Ensure staff maintain brand standards and deliver exceptional customer service
  • Handle guest inquiries, complaints, and special requests with professionalism and efficiency
  • Manage transactions accurately, including POS system oversight, cash handling, and billing
  • Optimize team scheduling and staffing during peak and off-peak hours
  • Control inventory and monitor stock levels to minimize wastage
  • Lead regular training sessions to keep the team updated on service protocols and luxury standards
  • Collaborate with the Restaurant Manager to develop and implement strategies for service improvement
  • Ensure compliance with health, safety, and hygiene regulations in all aspects of restaurant operations
  • Conduct performance evaluations and provide feedback and coaching to team members

Requirements:

To be considered for this role, you should have:

  • Previous experience in supervising food and beverage service in a variety of settings
  • Proven ability to lead and motivate others to achieve their best
  • Excellent communication and interpersonal skills
  • A flexible and adaptable approach to work


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Service Excellence Coordinator Job Description">We are seeking a highly motivated and organized individual to join our team as a Service Excellence Coordinator. In this role, you will be responsible for delivering exceptional service to our guests by taking orders, handling requests, and ensuring their satisfaction.">About the Role">You will work closely...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated and customer-centric professional to join our team as a Service Excellence Coordinator. In this role, you will be responsible for delivering exceptional customer service, resolving issues promptly, and promoting our products or services.Main Responsibilities


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job OverviewWe are seeking a highly skilled Service Excellence Coordinator to join our team. In this role, you will be responsible for coordinating the delivery of exceptional service experiences to our guests.Your key responsibilities will include ensuring consistent great food production, working collaboratively with your team members to achieve common...


  • Dubai, Dubai, United Arab Emirates TASC Outsourcing Full time

    TASC Outsourcing is a leading provider of outsourcing services, committed to delivering exceptional results. We are seeking a skilled Service Excellence Coordinator to join our team.As a key member of our customer service team, you will be responsible for providing top-notch service to our customers. Your skills and qualifications will include:Key...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Operations Specialist to oversee the daily operations of our healthcare service, ensuring optimal service delivery and patient satisfaction. The ideal candidate will have a deep understanding of healthcare operations and excellent organizational skills.About the RoleAs an Operations Specialist, you will be...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    ResponsibilitiesDevelop and implement guest experience strategies to enhance customer satisfaction.Monitor and analyze guest feedback to identify areas for improvement.Coordinate with various departments to ensure seamless guest experiences.Implement quality control procedures to maintain high service standards.Train and motivate staff to provide excellent...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team as a service excellence coordinator. The ideal candidate will be responsible for delivering exceptional customer service and ensuring a positive experience for guests.Key Responsibilities:Provide exceptional customer service at all times, being friendly, courteous, and...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Key ResponsibilitiesCustomer Interaction: Serve as the primary point of contact for customers, addressing their concerns, providing detailed explanations of services and costs, and maintaining clear communication throughout the service process.Service Coordination: Schedule and manage service appointments, ensuring an efficient workflow and timely vehicle...


  • Dubai, Dubai, United Arab Emirates beBee Careers Full time

    Job SummaryWe're looking for a skilled and dedicated individual to fill the role of Service Excellence Coordinator. As a key member of our team, you will be responsible for ensuring that our guests receive an exceptional dining experience. You will set tables, communicate with the kitchen, interact with guests, and clean work areas while maintaining a...


  • Dubai, Dubai, United Arab Emirates Majid Al Futtaim Full time

    ROLE SUMMARYThe Service Excellence Coordinator is responsible for raising Purchase Requisitions and Purchase Orders for all non-merchandise products & services within MAFL and maintaining a clear and updated tracker for all POs per department. The role is to ensure the standard process is followed and centralized.ROLE PROFILE1. Raise Purchase Requisitions...