Kitchen Operations Manager

1 week ago


Dubai, Dubai, United Arab Emirates Talabat Full time
Job Description

About The Opportunity
The Kitchen Supervisor will have multiple responsibilities including but not limited to:

  • Supervise kitchen staff and ensure adherence to food safety practices.
  • Oversee the operations to guarantee food quality and safe handling procedures are in place.
  • Coordinate with partners for implementation of all food safety standards.
  • Represent the company in all municipality inspections.
  • Pick up orders from runners and hand them over to riders.
  • Send notifications to partners in case of non-compliance in the kitchens.
  • In absence of runners, collect orders from partner stalls and hand them over to riders.
  • Oversee the application, orientation, and training process of new kitchen team members.
  • Supervise kitchen orders and dispatch high loads of orders while communicating with riders & vendors.
  • Schedule and oversee necessary maintenance and repairs on kitchen appliances.
  • Ensure food safety standards are at best practices.
  • Ensure that facility management tasks are carried out as per schedule.
  • Supervise customer complaints and communicate with the restaurant support team to resolve order issues.
  • Ensure kitchen operations are in line with municipality and other department's requirements and engage adequately with officials when visiting the kitchen.
  • Supervise rider behavior and communicate with the logistics team to resolve issues.

What you need to be successful
Must have

  • 3+ years in kitchen management experience.
  • Familiarity with a broad range of kitchen equipment and general facilities management skills.
  • Proficiency in Microsoft Office: Word, Excel, Powerpoint.
  • Strong communication and interpersonal skills.
  • Open to feedback and personal and professional improvement.
  • Demonstrates punctuality, reliability, and sound judgment.
  • Ability to multitask in a fast-paced environment.

Nice to have

  • Emerging expertise in cloud kitchens.
  • PIC certification.
  • QC food safety training or degree preferred.


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