Kitchen Operations Manager
1 week ago
About The Opportunity
The Kitchen Supervisor will have multiple responsibilities including but not limited to:
- Supervise kitchen staff and ensure adherence to food safety practices.
- Oversee the operations to guarantee food quality and safe handling procedures are in place.
- Coordinate with partners for implementation of all food safety standards.
- Represent the company in all municipality inspections.
- Pick up orders from runners and hand them over to riders.
- Send notifications to partners in case of non-compliance in the kitchens.
- In absence of runners, collect orders from partner stalls and hand them over to riders.
- Oversee the application, orientation, and training process of new kitchen team members.
- Supervise kitchen orders and dispatch high loads of orders while communicating with riders & vendors.
- Schedule and oversee necessary maintenance and repairs on kitchen appliances.
- Ensure food safety standards are at best practices.
- Ensure that facility management tasks are carried out as per schedule.
- Supervise customer complaints and communicate with the restaurant support team to resolve order issues.
- Ensure kitchen operations are in line with municipality and other department's requirements and engage adequately with officials when visiting the kitchen.
- Supervise rider behavior and communicate with the logistics team to resolve issues.
What you need to be successful
Must have
- 3+ years in kitchen management experience.
- Familiarity with a broad range of kitchen equipment and general facilities management skills.
- Proficiency in Microsoft Office: Word, Excel, Powerpoint.
- Strong communication and interpersonal skills.
- Open to feedback and personal and professional improvement.
- Demonstrates punctuality, reliability, and sound judgment.
- Ability to multitask in a fast-paced environment.
Nice to have
- Emerging expertise in cloud kitchens.
- PIC certification.
- QC food safety training or degree preferred.
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