Incident Response Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates Du Dubai Full time
Job Summary

We are seeking a highly skilled Incident Response Specialist to join our team at Du Dubai. As a key member of our cybersecurity team, you will be responsible for overseeing the incident management process and ensuring the prompt resolution of security incidents.

Key Responsibilities
  • Incident Management: Oversee the incident management process, prioritizing incidents according to their urgency and influence on the business.
  • Threat Identification: Respond to reported service incidents, identify the cause, and initiate the incident management process.
  • Protocol Development: Produce documents outlining incident protocols, such as how to handle cybersecurity threats or correct server failures.
  • Team Collaboration: Collaborate with the incident management team to ensure that all protocols are diligently followed.
  • Incident Logging: Log all incidents and their resolution to identify recurring malfunctions.
  • Process Improvement: Adjust the incident management process as required to ensure its effectiveness.
  • Communication: Communicate with upper management if major issues are found in the IT system.
  • Team Management: Manage incident team members by re-assigning workloads and re-scheduling non-urgent tasks.
Requirements

To be successful in this role, you will need to have a strong background in cybersecurity and incident response, as well as excellent communication and team management skills.


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