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Access Control Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates Deluxe Homes Full time
Job Description:

The Access Control Coordinator is a vital role within Deluxe Holiday Homes, responsible for overseeing the end-to-end operations of keyless smart locks. This position ensures seamless functionality, security, and accessibility across all relevant properties.

Key Responsibilities:
  • Maintain an accurate inventory of keyless smart locks, including installation locations, serial numbers, models, and warranty details.
  • Track the stock of smart locks, batteries, and related accessories, ensuring timely replenishment.
  • Coordinate with procurement teams to acquire new smart locks as required.
  • Work closely with internal and external teams, such as Linko and keyless solution providers, to resolve technical and operational challenges in a timely manner.
  • Generate and distribute secure access codes for keyless smart locks based on authorized requests.
Requirements:
  • Bachelor's degree or related field of study.
  • Excellent communication skills in English, both verbal and written.
  • Strong customer service orientation with the ability to handle inquiries professionally.
  • Proficiency in using CRM software like HubSpot or similar platforms.