Director of Industry-Focused Solution Leadership

15 hours ago


Dubai, Dubai, United Arab Emirates Salesforce Full time

About Salesforce

We're committed to empowering businesses to succeed in today's fast-paced world. Our solutions are designed to help companies connect with customers like never before, driving growth and success.

Your Mission as Solutions Engineering / Pre-Sales Leader

You will lead our solutions engineering team, guiding customers through digital transformations, and developing tailored solutions that drive business outcomes.

  • Lead Transformation Efforts: Partner with customers to understand their goals and develop tailored solutions that drive business outcomes.
  • Inspire and Develop a High-Performing Team: Foster a culture of excellence within your team, nurturing talented solution engineers who can deliver high-quality solutions to our customers.
  • Collaborate for Success: Work closely with sales teams to identify new opportunities and develop effective go-to-market strategies that resonate with our customers' needs.
  • Shape Solutions: Develop and implement solutions that address the unique challenges and opportunities faced by our customers across various industries.
  • Foster Growth and Innovation: Drive business growth and innovation through the development of new solutions, products, and services that meet the evolving needs of our customers.
  • Champion Salesforce Values: Embed our core values within your leadership approach, promoting a culture of innovation, customer obsession, and teamwork within your team and across the organisation.

Key Responsibilities

  • Partner with sales teams to create and deliver compelling value propositions that resonate with customer needs across various industries.
  • Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
  • Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with heads of architecture.
  • Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Skills and Experience

  • Leadership and Strategy: 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
  • Industry-Focused Solution Leadership: Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.
  • Strategic Industry Domain Knowledge: Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
  • Customer-Centric Approach: Strong track record of engaging C-level executives and influencing their transformation agendas.
  • Technical Expertise: Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
  • Transformation Mindset: Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
  • Operational Excellence: Strong analytical and negotiation skills, particularly when engaging at the C-level.
  • Personal Attributes: Exceptional communication and presentation skills, both written and verbal. A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution. Fluency in Arabic and English.


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