Telecommunications Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Ontime Group Full time

We are looking for a Telecommunications Specialist to join our team at the Ontime Group. In this role, you will be responsible for handling customer inquiries, resolving technical issues, and providing expert advice on telecommunications-related matters.

Key Responsibilities
  • Deliver exceptional customer service, responding to inquiries, and resolving technical issues in a timely and professional manner.
  • Familiarize yourself with our comprehensive technical support procedures to ensure consistent and effective resolution of customer issues.
  • Communicate complex technical information to customers in an approachable and clear manner, using plain language and avoiding technical jargon.
  • Collaborate with internal teams to resolve technical issues and implement process improvements.
  • Maintain accurate records of all customer interactions, ensuring seamless communication and efficient resolution of future technical inquiries.
  • Stay up-to-date with industry developments and best practices by attending regular educational seminars to enhance your knowledge and performance.
Requirements and Qualifications
  • Prior experience in a technical support role, preferably in a similar environment.
  • A proven track record of achieving technical support targets and consistently delivering high-quality results.
  • Exceptional phone and verbal communication skills, along with active listening abilities.
  • Familiarity with CRM systems and practices to optimize customer interactions.
  • A technical aptitude, with the ability to troubleshoot complex technical issues and communicate technical concepts effectively.
  • Ability to multitask, prioritize tasks, and manage time effectively to ensure seamless service delivery.
  • A high school diploma or equivalent qualification.


  • Dubai, Dubai, United Arab Emirates Ateca Consulting Full time

    We are seeking a highly skilled Telecommunications Systems Specialist to join our team at Ateca Consulting in Dubai. The ideal candidate will be responsible for the installation, maintenance, and troubleshooting of telecommunications systems and equipment in the field.The successful candidate will have a strong background in telecommunication engineering and...


  • Dubai, Dubai, United Arab Emirates Ateca Consulting Full time

    Safeguarding our telecommunications networks and systems is crucial to our operations. We need a skilled Telecommunications Security Specialist to join our team at Ateca Consulting. As this specialist, you will provide expert-level support to clients and ensure the confidentiality, integrity, and availability of our networks.Job Description:Job Type:...


  • Dubai, Dubai, United Arab Emirates Dubai Careers - A Smart Dubai Initiative Full time

    Job DescriptionThe Telecommunications Support Specialist will provide technical support to customers via phone, email, or in-person. This role requires excellent communication and problem-solving skills.Main ResponsibilitiesProvide timely and effective support to customers.Analyze complex technical issues and develop solutions.Maintain accurate records of...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai The Obelisk Full time

    Sofitel Dubai The Obelisk is a luxurious hotel that prides itself on providing exceptional service to its guests. As a Telecommunications Specialist, you will play a vital role in achieving this goal by ensuring seamless communication within the hotel.You will be responsible for processing all incoming and outgoing calls, recording and controlling wake-up...


  • Dubai, Dubai, United Arab Emirates Etihad Rail Operating Companies Full time

    Position Overview:The Telecommunications Supervisor Stage 2 is the lead party interfacing the Maintenance Service Provider in regards to local Telecommunications and Security Systems affairs.The Telecommunications Supervisor ensures that the delivery of the maintenance services contracted is performed in-time and as per standards defined in the Maintenance...


  • Dubai, Dubai, United Arab Emirates Drydocks World Full time

    About the Role:We are looking for an experienced Communication Systems Engineer to join our team at Drydocks World.The successful candidate will be responsible for the installation, maintenance, and repair of communication systems, including PABX, IP phones, fire alarm systems, and electronic equipment.Responsibilities:Design, install, test, and maintain...


  • Dubai, Dubai, United Arab Emirates Everythinginclick Full time

    We are seeking a highly skilled and motivated Infrastructure Designer to join our team at Everythinginclick. In this role, you will be responsible for designing, implementing, and managing network infrastructure to ensure optimal performance and security.Key ResponsibilitiesDesign and Implement Network SolutionsManage and Optimize Network...


  • Dubai, Dubai, United Arab Emirates edara Full time

    About the RoleWe are seeking an experienced Telecommunications Infrastructure Specialist to join our team at edara. As a key member of our infrastructure operations team, you will be responsible for administering and handling assurance Support Systems that serve Mobile, Fixed Networks and Fulfilment Tools.Your primary focus will be on operating performance...


  • Dubai, Dubai, United Arab Emirates SGS Full time

    As a Quality Assurance Specialist for Electronic Products, you will play a crucial role in ensuring that our clients' products meet the required quality and safety standards.ResponsibilitiesConduct regular audits and inspections to ensure compliance with industry standards and regulations.Develop and implement quality control procedures to ensure consistency...


  • Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

    Be Part of Something SpecialThe Grand Hyatt is more than just a hotel - it's a community of people who share a passion for delivering exceptional service and creating memorable experiences. As a Guest Services Officer Telecommunications, you will be part of this vibrant community and play a vital role in shaping our guests' stay.About the RoleThis is an...


  • Dubai, Dubai, United Arab Emirates Xad Technologies LLC Full time

    Company Overview:Xad Technologies LLC is a leading provider of innovative solutions for the telecommunications industry.We are currently seeking a highly skilled Cable Infrastructure Specialist to join our team.


  • Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full time

    We are seeking a Senior SBC Deployment Specialist to join our Operation team. The ideal candidate will possess strong experience in Unified Communications and Telecommunications domain, with a focus on Ribbon Core (Standalone and Multitenant deployments) configuration, troubleshooting, and support.Key ResponsibilitiesProvide on-site troubleshooting and...


  • Dubai, Dubai, United Arab Emirates Ateca Consulting Full time

    Ateca Consulting is a global leader in telecommunications seeking an experienced Account Development Specialist to join our team in Dubai, UAE. As the primary point of contact for our valued customers, you will drive business growth and ensure customer satisfaction.About the Company:We are a dynamic and innovative company that values customer satisfaction...


  • Dubai, Dubai, United Arab Emirates Parsons Oman Full time

    Welcome to Parsons Oman, a leading engineering and infrastructure development company. We are seeking an experienced Senior Utility Infrastructure Specialist to join our team.About the JobThis is a highly skilled and challenging role that requires expertise in utility coordination, design, and integration within railway and large-scale infrastructure...


  • Dubai, Dubai, United Arab Emirates Argyll Scott Full time

    Job Overview:The specialist team at Argyll Scott is led by experienced partners and has a long history of providing expert advice on contentious construction and commercial arbitration matters across the Gulf region.Our clients include insurers, property developers, main contractors, infrastructure developers, energy companies, major retailers, consultants,...


  • Dubai, Dubai, United Arab Emirates Abroad Work Full time

    Our Team:At Abroad Work, we value diversity and inclusion in the workplace. We are committed to creating a positive and supportive work environment that allows our employees to thrive.What We're Looking For:We are seeking a talented and motivated individual to join our team as a Business Development Specialist. As a Business Development Specialist, you will...


  • Dubai, Dubai, United Arab Emirates Robert Walters Full time

    We are seeking a highly skilled Corporate Lawyer Specialist to join our client's legal department in Dubai. As an M&A expert, you will be responsible for supporting the team with their acquisitions and working closely with shareholders, partners, and relevant business units.Must have 5+ years of post-qualification experience.Must have trained and qualified...


  • Dubai, Dubai, United Arab Emirates XAD Technologies Full time

    About the Job:XAD Technologies has an exciting opportunity for a Network Implementation Specialist to join our team. As a key member of our team, you will be responsible for implementing and coordinating Nokia wireless network solutions.Key Responsibilities:Coordinate and manage Nokia telecom projects, ensuring timely delivery and quality compliance.Act as a...


  • Dubai, Dubai, United Arab Emirates SGS Full time

    We are seeking a highly motivated and experienced professional to join our team as a Telecom Regulatory Affairs Specialist.ResponsibilitiesProvide expert advice on telecom regulatory requirements and industry standards.Develop and implement strategies to ensure compliance with relevant regulations and standards.Collaborate with cross-functional teams to...


  • Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    About the Role">The Call Center Agent position at Dicetek LLC involves interacting with clients to obtain information, determine eligibility, establish policies, and maintain effective communication. This role requires strong interpersonal skills, attention to detail, and the ability to work in a fast-paced environment.">Key Job Responsibilities">">Gather...