Vehicle Operations Supervisor

7 days ago


Dubai, Dubai, United Arab Emirates Wallenius Wilhelmsen group Full time
Job Title: Supervisor - PPO

About the Role:

We are seeking a highly skilled and experienced Supervisor to join our Post Product Options (PPO) team at Wallenius Wilhelmsen. As a Supervisor, you will be responsible for overseeing the daily operations of the PPO department, ensuring that all activities are conducted in accordance with our quality standards and customer requirements.

Key Responsibilities:

  1. Supervise PPO Operations: Lead and manage a team of staff to ensure efficient and effective operations, including scheduling fitments, monitoring KPI performance, and maintaining quality standards.
  2. Promote Customer Service: Support client requests, ensure timely and accurate fitments, and maintain high levels of customer satisfaction.
  3. Support HR/Payroll Function: Process employee attendance, overtime reports, and leave forms, ensuring compliance with company policies and procedures.
  4. Support SHEQ Standards: Ensure adherence to ISO 9001, ISO 14001, and ISO 18001 standards, conducting internal audits and promoting a culture of safety and quality.

Requirements:

  1. Proven experience in vehicle technical service and accessories fitments.
  2. Proven supervisory and leadership skills, with a strong ability to motivate and develop team members.
  3. Sound judgement, problem-solving, and decision-making ability, with excellent written and verbal communication skills.
  4. Good working knowledge of our operations and processes, with a strong understanding of quality standards and customer requirements.

About Us:

Wallenius Wilhelmsen is a leading shipping and logistics company, committed to empowering people and markets through sustainable supply chain management. We transport and handle a wide range of goods, from cars and tractors to windmills and factories, with a focus on quality and customer satisfaction.

Our Commitment to Diversity, Equity, and Inclusion:

We are a global group of people from diverse backgrounds and lifestyles, committed to building a workplace where all contributors feel valued and appreciated. We recognize that diversity, equity, and inclusion are central to our business outcomes, and we strive to attract people with diverse experiences, skills, and abilities.



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