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Service Operations Manager

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates OTIS Full time
Job Description

Job Title: Service Supervisor

Company: OTIS

Job Summary:

We are seeking a highly skilled Service Supervisor to oversee and assess the activities of our customer service staff. The successful candidate will provide regular performance-related feedback, strategize and monitor daily operations, and assist customer service staff with duties as required.

Key Responsibilities:

  • Oversee and assess customer service staff activities
  • Provide regular performance-related feedback
  • Strategize and monitor daily customer service operations
  • Assist customer service staff with duties as required

Requirements:

  • Excellent leadership and communication skills
  • Ability to provide constructive feedback and coaching
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment