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Business Manager

2 months ago

Dubai, Dubai, United Arab Emirates MyGwork - LGBTQ+ Business Community Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at MyGwork - LGBTQ+ Business Community. As an Operations Manager, you will play a critical role in supporting the growth and success of our organization.

Key Responsibilities
  • Leadership and Management
    • Provide guidance and mentorship to your team members to ensure they have the necessary skills and knowledge to excel in their roles.
    • Lead large-scale projects that have a significant impact on our business operations.
  • Productivity and Efficiency
    • Develop and implement productivity plans to improve our operational efficiency.
    • Work closely with other leaders to load balance and ensure that our business objectives are met.
  • Safety, Quality, and Customer Delivery
    • Oversee the management of safety, quality, and customer delivery promises.
  • Collaboration and Communication
    • Collaborate with various support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans that meet our business objectives.
  • Physical Demands
    • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
    • Stand/walk for up to 12 hours during shifts.
    • Work in an environment where the noise level varies and can be loud.
    • Work in an environment that is subject to variable temperatures and weather.
    • Continuously climb and descend stairs (applicable to sites with stairs).
    Basic Qualifications
    • 3+ years of experience in employee and performance management.
    • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
    • Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
    Preferred Qualifications
    • 1+ years of experience in performance metrics, process improvement, or lean techniques.
    • Experience managing a team of 2+ salaried employees and 70+ indirect employees.
    • Experience scoping, leading, and implementing process improvements through Lean process, Kaizen, and/or Six Sigma.
    • Demonstrated problem-solving skills and analytical skills.
    • Excellent customer service skills, communication skills, and interpersonal skills.
    • Track record of meeting or exceeding department performance goals.
    • A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
    • Experience in military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.