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Quality Assurance Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Wood Full time
Job Description

Job Title: Quality Assurance Specialist

Job Summary:

We are seeking a highly skilled Quality Assurance Specialist to join our team at Wood. The successful candidate will be responsible for ensuring the effective delivery of quality to client expectations, coaching and mentoring staff in quality management systems and processes, and promoting quality awareness and delivery of quality assurance training.

Key Responsibilities:

  • Maintain Relationships: Develop and maintain strong relationships with clients and counterparts to ensure effective delivery of quality to client expectations.
  • Coach and Mentor: Coach and mentor staff in quality management systems and processes to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Promote Quality Awareness: Promote quality awareness and delivery of quality assurance training to ensure that all staff understand the importance of quality and how to maintain it.
  • Ensure Compliance: Ensure compliance of the management system to ISO 9001:2015 and participate in client audits to meet contractual requirements.
  • Develop and Deliver Programs: Develop and deliver the contract audit and assurance program (inspections, surveillance, internal/external audits) to ensure that all contractual requirements are met.
  • Coordinate Activities: Coordinate 3rd party auditor/inspection activities to ensure that all necessary activities are completed in a timely and efficient manner.
  • Manage Quality Incidents: Manage and maintain the quality incident (IMPact) management database and deliver training to ensure that all staff understand how to report and manage quality incidents.
  • Investigate Root Causes: Participate and lead root cause analysis investigations (quality-related) to identify and resolve quality issues.
  • Develop and Review Plans: Develop, implement, and review quality plans and continuous improvement plans to ensure that all quality objectives are met.
  • Define and Monitor Objectives: Define, monitor, and report on quality function objectives and targets to ensure that all quality objectives are met.
  • Facilitate Performance Reviews: Facilitate quality management performance reviews with the contract management team to ensure that all quality objectives are met.
  • Manage Risk: Provide input and maintain the contract quality risk register to ensure that all quality risks are identified and mitigated.
  • Manage Documents: Manage and maintain contract document registers to ensure that all necessary documents are up-to-date and compliant.
  • Review Work Packs: Review work packs/hazard area dossiers to ensure that all necessary information is included and compliant.
  • Approve Plans: Review and approve inspection and test plans to ensure that all necessary activities are completed in a timely and efficient manner.
  • Participate in Meetings: Participate in project delivery meetings to ensure that all quality objectives are met.
  • Assure Quality Requirements: Assure that warehousing quality requirements are maintained to ensure that all quality objectives are met.
  • Review and Approve Suppliers: Review and approve supplier and subcontractor quality management systems and pre-qualification evaluations to ensure that all quality objectives are met.

Qualifications:

The successful candidate will have:

  • Industry Experience: Demonstrated balance of industry experience at a relevant level and position.
  • Quality Management Processes: Application of quality management processes in quality assurance, including:
    • Management System Expertise: Management system expertise.
    • ISO 9001:2015 Knowledge: ISO 9001:2015 knowledge and experience.
    • Quality Management Processes: Application of quality management processes.
    • Quality Plans: Develop and implementation of quality plans and continuous improvement plans.
    • Audit and Review: Knowledge and experience of audit and review of management systems.
    • Quality Management Performance Measures: Establishment of quality management performance measures.
    • Monitoring Trends: Monitoring trends for quality management performance measures.
    • Root Cause Analysis: Expertise and experience in root cause analysis investigations.
    • Quality Training: Expertise in delivery of quality training.
    • Construction and Commissioning: Knowledge and experience of construction and commissioning quality activities.
    • Inspection Activities: Management of inspection activities.
    • Supply Chain Quality: Knowledge and experience in supply chain quality activities.
  • Quality Control: Application of quality management processes in quality control, including:
    • Non-Conformance Reports: Identification and follow-up of non-conformance reports including corrective actions.
    • Inspection and Test Planning: Inspection and test planning.
    • Supplier Audits: Audit of suppliers for quality control requirements.
  • Experience: Minimum of 5 years' experience in a similar role, including:
    • Lead Quality Auditor: Lead Quality Auditor & Lead Investigator experience.
    • Planning and Organisational Skills: Good planning and organisational skills.
    • Report Writing Skills: Sound report writing skills.
    • Microsoft Office: Proficient in Microsoft Office.
    • Problem Solving and Interpersonal Skills: Good problem-solving and interpersonal skills.
    • Autonomy and Initiative: Demonstrated ability to work autonomously and show initiative.
    • Flexibility and Adaptability: Be flexible and adaptive in a dynamic work environment with multiple stakeholders.

Wood Encourages: Wood encourages Australian Aboriginal and Torres Strait peoples to apply.