Operations Management Associate

7 days ago


Dubai, Dubai, United Arab Emirates DHL Germany Full time
Key Responsibilities

The Operations Management Associate will be responsible for tracking quality KPIs at individual levels, addressing these issues during performance reviews with employees, and contributing towards performance tracking improvement. You will provide visibility of number of improvement opportunities identified to second-line management and communicate the status of ideas to employees who initially raised them.

This role involves liaising with suppliers following clear guidelines, tracking who is getting rewards and recognition from the team when the initiative is in place, and communicating this information to shop floor employees during formal performance reviews.

Additionally, you will control operational processes, fulfill service level agreements, and meet deadlines established for hourly and product group activities. You will also support and coordinate the team to drive an engagement culture at the site.



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