Dining Service Professional
7 days ago
Thedosebysilvena is seeking a skilled Waiter/Waitress to provide exceptional dining experiences for our guests. As a key member of our team, you will be responsible for delivering outstanding customer service, ensuring seamless food and beverage service, and maintaining a clean and welcoming environment.
{"h3": "Key Responsibilities"}- Customer Service: Greet and seat customers, present menus, and provide detailed information on menu offerings.
- Order Taking: Accurately take customer orders and relay them to the kitchen staff.
- Food & Beverage Service: Serve food and drinks to customers in a timely and professional manner.
- Menu Knowledge: Stay informed about menu items, daily specials, and promotions to answer customer questions.
- Table Maintenance: Ensure tables are clean and properly set before and after customers arrive.
- Payment Processing: Handle customer payments, including cash, credit, and debit transactions, and provide accurate change and receipts.
- Problem Resolution: Address customer concerns or complaints promptly and professionally, escalating issues to management if necessary.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other restaurant staff to ensure a smooth dining experience for guests.
- Compliance: Adhere to health and safety regulations, including proper food handling and sanitation standards.
- Other Duties: Assist with opening and closing duties, restocking supplies, and performing any other tasks as required by management.
- Previous experience as a waiter/waitress or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to delivering high-quality service.
- Ability to stand and walk for extended periods of time.
- Flexibility to work evenings, weekends, and holidays as needed.
- A positive attitude and team-oriented mindset.
- UAE Limited Labor Visa for 2 years (with the option to extend)
- Medical insurance coverage
- 30 days of annual leave
- Yearly flight tickets to home country*
- Employee Recognition & Rewards: Recognition programs in place to acknowledge and reward exceptional performance and achievements
- Eligibility for performance-based bonuses or incentives based on individual and/or team achievements.
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