Head of Research Operations
4 weeks ago
Key Responsibilities
- Engaging in business development initiatives, from identifying prospects to crafting sales materials and proposals, with a particular emphasis on the private sector.
- Determining and recommending the appropriate research methodologies and data analysis techniques to clients.
- Overseeing the creation of client-ready deliverables by actively guiding the project team and presenting outcomes to clients.
- Assuming complete responsibility for a work stream within a larger project or leading the entire project, depending on its scale.
- Comprehensive project management of all assigned projects, including but not limited to:
- Formulating and managing the project timeline.
- Coordinating project activities, resources, and budget.
- Delivering projects within stipulated deadlines while ensuring client satisfaction.
- Confirming that a fully executed contract with the client is established prior to project initiation.
- Ensuring timely issuance of all invoices as per the contract or agreed invoicing schedule.
- Securing timely receipt of all payments.
- Obtaining a Release/Completion Letter from the client, regardless of its designation.
- Ensuring the timely release of the Performance Bond by the client, if applicable.
- Crafting financial and technical proposals for market research studies.
- Developing conclusions and actionable recommendations.
- Managing projects under select circumstances.
- Participating in client meetings and fostering client interactions.
- Contributing to the creation of coherent and concise project deliverables.
- Structuring the project framework and defining specific methodologies to address business challenges within the project context.
- Actively managing the client relationship throughout the project.
- Leading the project team to ensure quality and timely delivery.
- Designing applicable solutions for business challenges identified during the project.
- Generating recommendations based on client interviews, data collection, and analysis.
Authorities
- Participating in all decision-making processes within the Market Research Department.
Collaboration with
- Project Team
- External Clients and Suppliers
Accountabilities
- Project management as outlined in the Key Responsibilities.
- Business development initiatives.
- Framework development for projects.
- Maintaining client confidentiality.
Minimum Qualifications
Educational Background:
- Bachelor's Degree and Master's Degree.
Relevant Experience:
- A minimum of 7 to 10 years of experience as a Research Manager.
with a demonstrated track record of achieving sales targets.
Job Referrals:
- At least two professional referrals.
Relevant Training:
- Proficiency in MS applications.
- Strong communication skills.
Required Skills:
- Presentation skills.
- Excellent communication abilities.
- Fluency in English and Arabic (reading and writing).
- Computer proficiency.
- Business development acumen.
Remote Work:
No
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