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Technology Enablement Director

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Miral Experiences Full time
In this key leadership role, you will be responsible for leading the strategic design, delivery, and optimization of business-critical applications and digital platforms. This includes overseeing Omni channel integration across B2C, B2B, B2B2C, API channel manager integration, and digital self-service experiences.

You will work closely with business teams to define and document product roadmaps & requirements. Additionally, you will oversee technology upgrades and system migrations, ensuring seamless transitions with minimal disruptions.

The ideal candidate will possess a Master's degree in Technology or Business Administration and minimum 10+ years of leadership experience within the Technology, Service, Tourism, or Hospitality Industry. Strong project and change management skills, along with expertise in developing and articulating Omni channel user journeys, are essential requirements for this role. Additionally, the ideal candidate will be a strategic thinker with the ability to simplify complex, ambiguous business challenges into actionable solutions.