IT Infrastructure Specialist
3 weeks ago
Job Summary
Caliberly seeks a skilled IT Support Staff to join our team. As an IT Support Staff, you will be responsible for providing technical assistance and troubleshooting on hardware/software issues, ensuring printer management configuration, and setting up Apple devices and AV systems.
Key Responsibilities
- Perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals.
- Provide technical assistance and troubleshooting on hardware/software issues.
- Ensure printer management configuration and other scanning devices.
- Set up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals.
- Perform backup & restoration of IOS platform devices if required.
- Set up projectors, and sound systems as per request.
- Set up gaming devices for the kids for their personal use & Events.
- Install and update application software as required with management approval.
- Set up the operating system (windows XP,7,8 & 10,11 & MAC OSX)
- Assist in the actual events for technicalities and sometimes printing/laminating/labelling.
Requirements
- Degree in computer science, information technology, or similar.
- Minimum 2-5 years of experience as an IT support specialist.
- In-depth knowledge of computer hardware, software, and networks.
- Ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
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