IT Infrastructure Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates Caliberly Full time

Job Summary

Caliberly seeks a skilled IT Support Staff to join our team. As an IT Support Staff, you will be responsible for providing technical assistance and troubleshooting on hardware/software issues, ensuring printer management configuration, and setting up Apple devices and AV systems.

Key Responsibilities

  • Perform regular check-ups or inspections in networking devices, AV infrastructure, and other IT/AV related peripherals.
  • Provide technical assistance and troubleshooting on hardware/software issues.
  • Ensure printer management configuration and other scanning devices.
  • Set up Apple devices (Laptop, IPAD, Mobile phones & Apple TV) and AV systems including other peripherals.
  • Perform backup & restoration of IOS platform devices if required.
  • Set up projectors, and sound systems as per request.
  • Set up gaming devices for the kids for their personal use & Events.
  • Install and update application software as required with management approval.
  • Set up the operating system (windows XP,7,8 & 10,11 & MAC OSX)
  • Assist in the actual events for technicalities and sometimes printing/laminating/labelling.

Requirements

  • Degree in computer science, information technology, or similar.
  • Minimum 2-5 years of experience as an IT support specialist.
  • In-depth knowledge of computer hardware, software, and networks.
  • Ability to determine IT needs and train end-users.
  • Experience in documenting processes and monitoring performance metrics.
  • Advanced knowledge of database maintenance and system security.
  • Ability to keep up with technical innovation and trends in IT support.


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