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Customer Operations Specialist

2 months ago

Dubai, Dubai, United Arab Emirates GE HealthCare Full time

Job Summary

We are seeking a highly skilled Customer Operations Specialist to join our team at GE HealthCare. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Communication and Collaboration
    • Develop and maintain strong relationships with customers, stakeholders, and cross-functional teams.
    • Effectively communicate complex information to diverse audiences, both verbally and in writing.
  • Problem-Solving and Analytical Skills
    • Analyze complex data sets to identify trends and opportunities for improvement.
    • Develop and implement data-driven solutions to drive business results.
  • Business Acumen and Strategic Thinking
    • Stay up-to-date on industry trends and developments, and apply this knowledge to drive business growth.
    • Collaborate with cross-functional teams to develop and implement strategic plans.
  • Adaptability and Flexibility
    • Be comfortable with change and ambiguity, and adapt to new situations and priorities.
    • Be flexible and willing to take on new challenges and responsibilities.

Requirements

  • Education and Experience
    • Bachelor's degree in a related field, such as business, communications, or a related field.
    • Minimum 3-5 years of experience in a customer-facing role, preferably in a healthcare or medical device industry.
  • Skills and Qualifications
    • Strong verbal and written communication skills.
    • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
    • Proficiency in Microsoft Office, particularly Excel.
    • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.