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Customer Experience Lead Associate
3 weeks ago
This role involves working in a fast-paced environment, interacting with customers, and contributing to the development of best practices to improve the customer experience.
- You will work closely with a manager to maintain the physical safety and quality standards of the site.
- You will work flexible hours, including nights, weekends, and holidays.
As a Customer Experience Lead Associate, you will:
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing experience, or 1+ years floor leader or other leadership experience, or 1+ years Amazon (Blue Badge/FTE) experience
- Experience in training others
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
