Claims Resolution Professional

7 days ago


Dubai, Dubai, United Arab Emirates GIG Gulf Full time
About the Role

We're seeking an experienced professional to fill the position of Motor Claims Executive.

Responsibilities:

  1. Ensure accurate validation of police reports for claim settlements and repudiations.
  2. Handle and process recovery notifications and incoming communications efficiently.
  3. Collaborate with surveyors to coordinate surveys, approvals, and other tasks.
  4. Address broker and customer inquiries in a timely manner.
  5. Issue letters of proof for vehicle repairs and third-party property damage settlements as needed.
  6. Negotiate with service providers, including workshops, repairers, and insurance companies.
  7. Process and settle claims under various covers, including hire car, towing, property damage, and excess accounting, ensuring fair outcomes for both insured parties and third parties.
  8. Communicate effectively with business associates to clarify claim-related queries and concerns.
  9. Manage and resolve customer complaints, drafting official responses as necessary.

Requirements:

  • Strong knowledge of GIG Motor Insurance Policies and Unified policies in the Gulf region.
  • Excellent communication, problem-solving, and organizational skills.
  • Proficiency in computer applications and attention to detail.
  • Demonstrated analytical and planning abilities.

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