Training and Development Professional

3 days ago


Dubai, Dubai, United Arab Emirates ABC Consultants Full time

About the Role:

The Learning & Development Specialist will be responsible for creating and executing training programs to enhance the skills of Backend and Frontend staff. This role requires strong coordination with the operations team, subject matter experts, and the concept training head to design and implement effective training solutions.

Key Responsibilities:

  1. Create training calendars and ensure strict adherence to program implementation across stores/territories.
  2. Coordinate with operations teams to identify training requirements and develop customized programs.
  3. Review existing training modules and update them periodically to ensure relevance and effectiveness.
  4. Develop new training programs/modules in collaboration with subject matter experts and the concept training head.
  5. Conduct training sessions for Backend and Frontend staff and travel as required.
  6. Work closely with the Learning Records System (LRS) to plan and execute training programs suited for multiple levels and functions.
  7. Assist the concept training head in conducting training needs analysis and suggesting/planning training programs to enhance staff skills.
  8. Maintain strict adherence to budgets and explore cost-saving opportunities.
  9. Evaluate the quality of training programs through regular feedback and maintain accurate records.

Requirements:

  • Minimum 3 years of experience in the Retail Industry.
  • Exposure to designing and facilitating soft skill, behavioral, and technical training programs.
  • Excellent communication and planning skills.
  • Ability to coordinate with multiple teams.

About Our Company:

ABC Consultants is a leading player in organized recruitment services in the Middle East. We provide trusted consulting services to senior professionals and clients across continents. With a presence in Dubai and catering to Middle East and African countries, our recruitment solutions focus on servicing upper middle management, senior management, and C-level mandates.



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