Room Service Order Taker

4 weeks ago


Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
Job Title: Room Service Order Taker

We are seeking a skilled and friendly Room Service Order Taker to join our team at Shangri-La Group.

Key Responsibilities:
  • Respond to guest requests in a timely and efficient manner, providing exceptional service and ensuring guest satisfaction.
  • Take accurate and detailed food and beverage orders, utilizing knowledge of menu items and promotions to make recommendations to guests.
  • Coordinate all service requirements, ensuring seamless delivery of room service orders.
Requirements:
  • Passion for Food and Beverage, with a strong desire to deliver exceptional guest experiences.
  • Excellent communication and interpersonal skills, with fluency in English and the local language.
  • Ability to work effectively in a team environment, with a strong focus on teamwork and collaboration.
  • Previous experience in a luxury restaurant or 5-star hotel environment is preferred.
What We Offer:
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including opportunities for bonuses and career advancement.
  • A chance to work with a world-renowned hospitality brand, with a commitment to excellence and guest satisfaction.


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