Housekeeping Room Attendant

6 days ago


Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Room Care Specialist to join our team at Kempinski Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities
  • Cleaning and Maintenance: Clean assigned guest rooms according to established standards, including making beds, dusting, replenishing supplies, and vacuuming carpets.
  • Quality Control: Verify the physical status of each room and report any discrepancies to the Order Taker.
  • Lost and Found: Report lost and found items to the Supervisor and Order Taker, and coordinate with the Order Taker to retrieve items.
  • Turn-down Service: Provide turn-down service to assigned guest rooms, including turning down beds, replenishing supplies, and cleaning bathrooms as needed.
  • Guest Service: Answer guest questions and requests in a friendly and caring manner, and take appropriate actions or refer matters to relevant personnel.
Requirements
  • Attention to Detail: Maintain a high level of attention to detail to ensure the highest standards of cleanliness and comfort.
  • Communication Skills: Communicate effectively with guests, colleagues, and supervisors to ensure seamless service delivery.
  • Teamwork: Work collaboratively with the housekeeping team to achieve common goals and objectives.


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