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Reservation Agent

1 week ago

Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

**Join Our Team**

We're looking for a highly skilled Reservation Agent to join our team at 21c Museum Hotels. As a front desk associate, you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations, inquiries, and requests with the highest level of professionalism and customer service.

**Key Responsibilities:**

  • Manage hotel reservations via phone, email, or online platforms
  • Provide personalized assistance to guests, addressing inquiries and resolving concerns promptly
  • Promote additional services and amenities to maximize revenue
  • Maintain clear and professional communication with guests, colleagues, and other departments

**What We Offer:**

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our guests