Patient Services Associate

1 day ago


Dubai, Dubai, United Arab Emirates Windsor Medical Center Full time
Key Responsibilities
  • Greet and welcome patients with a warm and friendly demeanor.
  • Manage the check-in and check-out process for patients, including verifying and updating personal and insurance information.
  • Schedule and confirm appointments, ensuring efficient use of clinic resources.
  • Answer and direct phone calls, handling inquiries and providing information as needed.
  • Maintain patient records and ensure confidentiality and security of information.
  • Assist with administrative tasks such as data entry, filing, and managing correspondence.
  • Coordinate with medical staff and other departments to ensure smooth clinic operations.
  • Handle billing and payments, including processing insurance claims.


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