Senior Claims Manager/Claims Advocate

1 week ago


Dubai, Dubai, United Arab Emirates Lockton, Inc. Full time
Job Summary

We are seeking a highly skilled Claims Manager to join our team at Lockton, Inc. in Dubai. As a Claims Manager, you will play a key role in providing technical expertise and claims advocacy services to our clients.

Key Responsibilities
  • Manage the entire claims lifecycle, from initial report to final resolution, ensuring timely and accurate processing of claims.
  • Lead and manage a team of four claims professionals, fostering a collaborative and high-performing team environment.
  • Provide expert guidance and support to clients, answering questions, addressing concerns, and providing regular updates on claim status.
  • Engage in effective negotiation with insurance companies, loss adjusters, and other parties to achieve reasonable claim outcomes for clients.
  • Maintain strong relationships with clients, insurance companies, loss adjusters, lawyers, experts, and other stakeholders, fostering trust and collaboration.
Requirements
  • Bachelor's degree in insurance, business administration, law, engineering, or a related field.
  • Minimum of seven to ten years' experience in insurance industry, with focus on claims management and advocacy services.
  • Professional qualifications (e.g. Dip CII, ACII, FCII, CPCU, AIC) and/or evidence of significant continuing professional development throughout career.
  • Strong understanding of insurance policies, coverage, and the claims process.
  • Claims handling and negotiation skills.
  • Proven leadership and team management skills.
About Lockton

Lockton, Inc. is a leading global insurance broker and risk management consultant. We are committed to providing exceptional service to our clients and fostering a collaborative and inclusive work environment.


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