Senior Claims Manager/Claims Advocate
1 week ago
We are seeking a highly skilled Claims Manager to join our team at Lockton, Inc. in Dubai. As a Claims Manager, you will play a key role in providing technical expertise and claims advocacy services to our clients.
Key Responsibilities- Manage the entire claims lifecycle, from initial report to final resolution, ensuring timely and accurate processing of claims.
- Lead and manage a team of four claims professionals, fostering a collaborative and high-performing team environment.
- Provide expert guidance and support to clients, answering questions, addressing concerns, and providing regular updates on claim status.
- Engage in effective negotiation with insurance companies, loss adjusters, and other parties to achieve reasonable claim outcomes for clients.
- Maintain strong relationships with clients, insurance companies, loss adjusters, lawyers, experts, and other stakeholders, fostering trust and collaboration.
- Bachelor's degree in insurance, business administration, law, engineering, or a related field.
- Minimum of seven to ten years' experience in insurance industry, with focus on claims management and advocacy services.
- Professional qualifications (e.g. Dip CII, ACII, FCII, CPCU, AIC) and/or evidence of significant continuing professional development throughout career.
- Strong understanding of insurance policies, coverage, and the claims process.
- Claims handling and negotiation skills.
- Proven leadership and team management skills.
Lockton, Inc. is a leading global insurance broker and risk management consultant. We are committed to providing exceptional service to our clients and fostering a collaborative and inclusive work environment.
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