Spa Operations Coordinator

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Officer - Spa Reception. This role is responsible for providing exceptional service to our guests and contributing to the smooth operation of the Spa.

Key Responsibilities
  • Provide excellent customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Contribute to the efficient running of the Spa operations, including managing front desk operations, handling guest inquiries, and maintaining accurate records.
  • Work collaboratively with other team members to ensure seamless service delivery and achieve departmental goals.
  • Develop and maintain a thorough knowledge of the Spa's services and amenities, as well as local attractions and events.
Requirements
  • Minimum 1 year of work experience in hotel operations, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues from diverse backgrounds.
  • Fluent communication skills in English and Arabic, with the ability to communicate effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
What We Offer

As a Guest Services Officer - Spa Reception with Hyatt Hotels Corporation, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a range of perks and incentives to support your well-being and success.



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