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Housekeeping Attendant
2 months ago
Accor Job Description
**Job Summary**
We are seeking a highly skilled and detail-oriented Housekeeping Attendant to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.
**Key Responsibilities**
* Attend daily briefings and take on assigned tasks to maintain a smooth and efficient operation
* Demonstrate a thorough understanding of guest levels and room categories to provide exceptional service
* Clean and maintain areas of responsibility according to Accor standards and procedures
* Replenish guest supplies and respond promptly to guest requests
* Report damage or malfunction in hotel rooms/areas to Supervisor
* Maintain equipment in a proper state of cleanliness
* Prepare and submit accurate section room reports and daily productivity reports
* Report lost and found articles to the housekeeping office immediately
* Handle guest complaints tactfully and report incidents or irregularities to Supervisor in a timely manner
* Report unusual behavior/activities in guest rooms, floors, or public areas to Supervisor
* Record room status in allocated sections accurately
* Provide valet services when required
**Additional Responsibilities**
* Be well-versed in hotel fire and life safety/emergency procedures
* Attend all briefings, meetings, and trainings as assigned by management
* Maintain a high standard of personal appearance and hygiene at all times
* Perform other reasonable duties assigned by management
**What We Offer**
As a Housekeeping Attendant with Accor, you will have the opportunity to work in a dynamic and fast-paced environment, develop your skills and knowledge, and contribute to the success of our hotel. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.