Director of Strategic Operations

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Metropolitan Capital Real Estate Full time
Job Description

As a key member of the Metropolitan Capital Real Estate team, the Senior Operations Manager will play a pivotal role in driving operational excellence and strategic growth. Reporting directly to the CEO, this position is responsible for overseeing various departments, developing budgets, analyzing financial data, and making informed decisions that maximize profitability.

Key Responsibilities:
  • Strategy Implementation:
    • Translate group-wide strategic goals into actionable plans and initiatives.
    • Collaborate with executives to develop and execute strategies that drive growth and operational excellence.
  • Operational Oversight:
    • Oversee multiple departments and functions, ensuring smooth operations, effective resource allocation, and efficient processes.
    • Monitor key performance indicators (KPIs) to measure operational performance and identify areas for improvement.
  • Financial Management:
    • Work closely with the CFO to develop budgets, analyze financial data, and make strategic decisions that maximize profitability.
    • Ensure financial targets and compliance requirements are met.
  • Team Leadership:
    • Manage and provide guidance to teams across the organization.
    • Foster a collaborative work environment, encourage innovation, and ensure teams have necessary resources and support.

Success Criteria:

  1. Analytics: Deliver accurate, actionable insights and improve forecasting.
  2. Sales: Achieve revenue targets and increase lead conversion rates.
  3. IT: Ensure system uptime, enhance cybersecurity, and adopt efficient tech solutions.
  4. Leads QC: Provide high-quality leads, refine standards, and reduce rejections.
  5. Project Management: Deliver projects on time, within budget, and exceed expectations.
  6. Strategic Alignment: Align departments to company goals and foster collaboration.
  7. Efficiency: Optimize processes to improve productivity and reduce bottlenecks.
  8. Revenue Growth: Sustain revenue growth and maximize ROI on leads.
Reporting Lines:

The Senior Operations Manager will report directly to the CEO and oversee multiple departments and functions, including Analytics, Sales, IT, Leads QC, and Project Management.



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