Senior Vice President Cabin Services Operations

1 week ago


Dubai, Dubai, United Arab Emirates Emirates Full time

This role may be suitable for you if you possess:

  • A degree or honors (12+3 or equivalent)
  • 12+ years of experience in in-flight service, in-flight catering
  • 5 years of relevant experience in the areas of airline guest experience and product design
  • 7 years of preferably experience in an airline flight operations position
  • 3 years of preferably experience in cabin crew training management function

You will have an advantage if you have:

  • Experience in delivering large cross-functional projects across multiple stakeholders and departments with a focus on customer experience
  • Profound knowledge of service, hospitality, design, and technology in the aviation industry
  • Knowledge and experience in understanding the multifaceted aspects of delivering a unique guest experience (technology, guest experience, sales, brand, and marketing)
  • Strong entrepreneurial and strategic thinking as well as analytical skills
  • Solid organizational skills including attention to detail and multi-tasking skills, business and communication experience preferred
  • Excellent client-facing and internal communication skills
  • Educated to degree level or have equivalent work experience
  • Program management qualification and/or relevant expertise
  • Understanding of airline regulatory environment and restrictions
  • Broad understanding of airline planning and operations
  • Experience in managing 3rd party supplier contracts and service-level agreements
  • Hospitality industry experience
  • Experience in product design development


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