Front Desk Support Agent
5 days ago
Key Responsibilities:
- Offer assistance with call placements, messaging, and general inquiries.
- Utilize knowledge of hotel services and amenities to provide expert advice and recommendations to guests.
- Contribute to maintaining a clean, organized, and welcoming front desk environment.
- Participate in ongoing training and professional development to stay updated on best practices and new technologies.
- Become familiar with guest preferences and tailor your interactions to meet their individual needs.
- Communicate effectively with colleagues and departments to ensure seamless service delivery.
Requirements:
- Prior experience in customer-facing roles, preferably in a fast-paced hospitality setting.
- Excellent communication and interpersonal skills for building rapport with guests and colleagues.
- Basic computer skills and ability to learn new software applications quickly.
- Flexibility to adapt to changing situations and priorities.
- Strong English language proficiency for effective communication with guests and staff.
Benefits:
We offer a competitive salary, opportunities for growth and development, and a supportive team environment that values innovation and creativity. If you're passionate about delivering outstanding guest experiences and are eager to join a dynamic team, apply today
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