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Head Waiter
2 months ago
We are seeking a highly skilled and experienced Head Waiter to join our team at Rotana Hotel Management Corporation PJSC. As a key member of our Food and Beverage Service team, you will be responsible for ensuring exceptional customer service and delivering a memorable dining experience for our guests.
Key Responsibilities- Guest Welcome and Seating: Greet and welcome arriving guests, ensuring a warm and inviting atmosphere. Manage the seating process, ensuring efficient and timely seating arrangements.
- Menu Knowledge and Promotions: Familiarize yourself with our menu offerings, including promotions and special deals. Provide expert recommendations to guests, enhancing their dining experience.
- Revenue Management: Contribute to meeting and maximizing monthly revenue budgets for the Food and Beverage outlet. Analyze sales data and implement strategies to drive revenue growth.
- Outlet Setup and Maintenance: Ensure the timely setup of the assigned Food and Beverage outlet, adhering to meal settings and opening hours. Maintain a clean and organized workspace, adhering to health and safety standards.
- Team Management: Lead and motivate the assigned team, providing guidance and support to ensure excellent service delivery. Conduct regular training sessions to enhance team skills and knowledge.
- Employee Appearance and Grooming: Ensure the proper appearance and grooming of assigned employees, maintaining a professional and polished image.
- Duty Schedules: Monitor duty schedules for the respective team, ensuring adequate coverage and minimizing downtime.
- Experience: Minimum 2 years of experience in a similar role, preferably in a high-end hotel or restaurant setting.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Strong knowledge of food and beverage service, including menu management and revenue growth strategies.
- Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.
