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Sales and Receptionist Administrator
2 months ago
We're seeking a highly motivated and results-driven sales professional to join our team at Illuminations Well Being Center. As a Sales and Receptionist Administrator, you will play a crucial role in driving top-line revenue growth, customer acquisition levels, and profitability.
Key ResponsibilitiesSome of your key responsibilities will include:
- Sales and Marketing: Present, promote, and sell our products and services to existing and prospective customers, using solid arguments to drive sales and revenue growth.
- Customer Relationship Management: Establish, develop, and maintain positive business and customer relationships to ensure customer satisfaction and loyalty.
- Lead Generation: Reach out to customer leads through various lead generation activities, including cold calling, email marketing, and other initiatives.
- Sales Targets: Achieve agreed-upon sales targets and outcomes within scheduled timelines.
- Customer Service: Provide exceptional customer service, including welcoming visitors, answering inquiries, and resolving customer complaints in a timely and professional manner.
- Administrative Tasks: Manage appointment bookings, rebooking, room allocation, and updating appointment calendars, as well as assist with inventory management and ordering.
- Event Planning: Assist in planning and setting up workshops and events held at the center.
- Transaction Management: Ensure all transactions are properly recorded and completed by day end.
- Housekeeping Management: Manage housekeeping staff to ensure the maintenance and cleanliness of the center.
To be successful in this role, you must have:
- A minimum of 2 years of experience in sales, preferably in a call center environment.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- High level of professionalism and reliability.
- Flexibility with working hours.