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Network Services Technician
1 week ago
About Us:
EDGE Group PJSC is a leading aerospace technology company in the Middle East, committed to innovation and excellence.
Job Description:
- We are seeking a Network Services Technician to join our team. The successful candidate will provide technical support to end users, ensuring they receive efficient and effective technical assistance.
- The ideal candidate will have a strong understanding of IT hardware, software applications, and network facilities, with excellent problem-solving skills and ability to work independently.
Key Responsibilities:
- Conduct general fault rectification and replacement of faulty hardware parts
- Manage and escalate end user issues to required instances within EDGE IT
- Provide higher-level IT support with notes regarding the problem, steps taken to resolve the issue, and diagnosis of the user's problem
Benefits:
- A competitive salary package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment