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High-End Restaurant Host

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full time
High-End Restaurant Host

We are seeking a High-End Restaurant Host to join our team at Al Nahiya Group. The successful candidate will have a strong background in hospitality and a passion for delivering exceptional service.

  • Key Responsibilities:
    • Guest Greeting: Welcome guests warmly and make them feel at ease from the moment they arrive.
    • Service Standards: Ensure that all aspects of service meet the highest standards of quality, speed, and courtesy.
    • Menu Knowledge: Have comprehensive knowledge of the menu, including ingredients, preparation methods, and potential allergens. Make recommendations based on guest preferences.
    • Special Requests: Handle special requests and dietary requirements with attention to detail and precision.
    • Table Setup: Prepare and set tables according to the establishment's standards, ensuring cleanliness and an elegant presentation.
    • Communication: Liaise effectively with kitchen and bar staff to ensure timely and accurate delivery of orders.
    • Guest Interaction: Engage with guests in a polite and friendly manner, addressing any questions or concerns they may have.
    • Issue Resolution: Handle guest complaints or issues swiftly and efficiently, ensuring guest satisfaction.
    • Sales and Upselling: Promote additional services and menu items to enhance the guest experience.
    • Cleanliness and Hygiene: Maintain high standards of cleanliness and hygiene in the dining area and adhere to health and safety regulations.
    • Teamwork: Work collaboratively with other staff members to ensure seamless service during busy periods and events.
Requirements
  • Experience: A minimum of 3-5 years of experience as a waiter in a high-end restaurant or luxury hotel setting.
  • Skills:
    • Exceptional customer service skills.
    • Strong attention to detail and ability to multitask.
    • Excellent communication and interpersonal skills.
    • Ability to remain calm and professional under pressure.
    • Knowledge of fine dining service techniques and etiquette.
  • Language Proficiency: Fluency in English is required; additional languages are a plus.
  • Physical Requirements: Ability to stand for extended periods, carry heavy trays, and perform physically demanding tasks.