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High-End Waiter Opportunity

3 weeks ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Al Nahiya Group Full time

We are seeking a highly skilled Fine Dining Server to join our team at Al Nahiya Group. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our discerning clientele.

Key Responsibilities:
  • Service Standards: Maintain exceptional service standards, consistently exceeding guest expectations.
  • Order Taking and Serving: Take accurate orders and serve food and beverages promptly, demonstrating a deep understanding of menu offerings.
  • Menu Knowledge: Develop and maintain comprehensive knowledge of the menu, including ingredients, preparation methods, and potential allergens.
  • Special Requests: Honor special requests and dietary requirements with precision and care, ensuring every guest feels valued and respected.
  • Table Setup: Prepare tables according to Al Nahiya Group's standards, emphasizing cleanliness and elegance.
  • Liaison with Kitchen and Bar Staff: Liaise effectively with kitchen and bar staff to guarantee timely and accurate order delivery.
  • Customer Interaction: Engage with guests in a polite and friendly manner, addressing any questions or concerns they may have.
  • Problem Resolution: Resolve guest complaints or issues swiftly and efficiently, ensuring complete satisfaction.
  • Upselling: Promote additional services and menu items to enhance the guest experience.
  • Cleanliness and Hygiene: Maintain high standards of cleanliness and hygiene in the dining area, adhering to health and safety regulations.
  • Team Collaboration: Collaborate with other staff members to ensure seamless service during busy periods and events.
Requirements:
  • Experience: A minimum of 3-5 years of experience as a waiter in a high-end restaurant or luxury hotel setting is required.
  • Skills:
    • Exceptional customer service skills are essential.
    • Strong attention to detail and ability to multitask are necessary.
    • Excellent communication and interpersonal skills are required.
    • Ability to remain calm and professional under pressure is crucial.
    • Knowledge of fine dining service techniques and etiquette is expected.
  • Language Proficiency: Fluency in English is mandatory; additional languages are highly valued.
  • Physical Requirements: Ability to stand for extended periods, carry heavy trays, and perform physically demanding tasks is required.