Customer Service Representative
2 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Service Attendant to join our team at Premier Inn Hotels LLC. As a Service Attendant, you will play a vital role in ensuring the smooth operation of our restaurant by providing exceptional service to our guests.
Key Responsibilities
- Welcome and interact with guests in a courteous and friendly manner.
- Take, prepare, and serve guest orders with accuracy while promoting and upselling all products to maximize sales.
- Liaise with the kitchen and bar team to ensure timely service and maintain high standards of quality.
- Clear and clean tables as soon as guests have finished their meals, maintaining a high level of professionalism.
- Maintain accurate stock levels, handle point-of-sale transactions, and ensure the cleanliness of the outlet at all times.
- Ensure that company Health and Safety policies are followed and train new team members.
Requirements
To be successful in this role, you will need:
- A minimum of 1 year of experience in the hotel/F&B industry, preferably in a 3-star or above category hotel.
- Fluent English is a must, and other languages would be an advantage.
Benefits
As a Service Attendant at Premier Inn Hotels LLC, you will enjoy a competitive benefits package, including a basic salary, accommodation, transportation, medical insurance, air tickets, food entitlement, and allowance. You will also have opportunities to develop and grow within the company, with a strong focus on promoting from within and creating a supportive and engaging work environment.
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