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Package Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates American Hospital Dubai mea Full time
Job Summary

We are seeking a highly organized and detail-oriented Package Coordinator to join our team at American Hospital Dubai mea. As a key member of our operations team, you will be responsible for coordinating and scheduling appointments, ensuring seamless patient experiences.

Key Responsibilities
  • Appointment Coordination: Schedule and coordinate appointments with patients, ensuring timely and efficient communication.
  • Patient Liaison: Provide exceptional customer service to patients, addressing their queries and concerns in a professional and courteous manner.
  • Reporting and Analytics: Compile and analyze data on appointment schedules, no-shows, and cancellations, providing valuable insights to inform business decisions.
  • Collaboration and Communication: Work closely with the Revenue Cycle Management Department and satellite clinics to ensure smooth operations and effective communication.
  • Quality Assurance: Maintain accurate records and reports, ensuring compliance with hospital policies and procedures.
Requirements
  • Education: High School National Diploma
  • Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in data analysis and reporting.