Security Systems Installation Specialist
4 weeks ago
Role Overview:
The Installation Engineer is responsible for guiding and assisting the Installation and AMC Services Team in executing various maintenance tasks related to security systems. This includes routine maintenance jobs, planned preventive maintenance (PPM), site evaluations, inspections, and both reactive and proactive services. The role also involves attending inspections and approvals in accordance with regulatory standards, ensuring customer satisfaction while adhering to professional work ethics and standards.
Key Responsibilities:
- Gain a comprehensive understanding of the processes involved in Security System Installation and AMC services.
- Ensure compliance with all relevant regulations.
- Recognize and address the diverse requirements of various projects and AMC contracts.
- Complete daily tasks and assigned PPMs promptly and efficiently.
- Troubleshoot all types of security systems under maintenance within the established service level agreements (SLAs).
- Provide education to clients on the operation and upkeep of their security devices.
- Maintain communication with the business by submitting necessary reports and documentation.
Essential Skills for Success:
- Strong communication abilities.
- Effective stakeholder management and customer service skills.
Qualifications:
- Bachelor's degree or diploma in Electrical or Electronics Engineering.
- 3-5 years of experience in Security and various types of Extra Low Voltage (ELV) Systems, including CCTV, Access Control Systems (ACS), Wi-Fi, Data, Voice, Barriers, Intercom, Signage, and Intruder Alarm Systems.
- Valid UAE driving license.
- SIRA/ADMCC Certification.
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